Payday.Live takes all complaints seriously. We take a step beyond our regular customer service to address any problems you may have encountered.
There are several ways for you to notify us, please use which ever is most convenient for you.
The Online Lenders Alliance is the premier trade association which promotes committed to responsible lending and setting industry best practices.
The OLA provides a toll free consumer hotline at 1 (866) 299-7585. This hotline is a resource for consumers of online short-term loan products. The OLA provides consumers a place to report fraudulent calls and speak to operators who can assist you.
The CFPB is an agency of the United States government that is responsible for consumer protection in the financial sector.
To register a complaint with the CFPB click here
Payday.Live provides email and telephone support 24 hours a day, 7 days a week. It is our first priority that you are able to use our service. If you have any problems using our website or forms please call or email. We are here to help.
If you have a problem with your lender, please contact them directly. Payday.Live may not have information about the lender you were connected with.